About Us

Founded by Misty McKenzie, the Sugar Shack began as a simple desire for a flexible schedule to raise her daughter and has since flourished into two thriving locations in Nelson and Kelowna, BC. Here, smooth skin and self-care are celebrated every day.

We believe beauty is more than skin deep. It’s about leaving feeling confident, comfortable, and cared for. Every member of our team, we pour love, care, and thoughtful attention into everything we do, from services to training. We’re here to share an experience that leaves you glowing, inside and out.

Meet Our Team

Led by Misty McKenzie, who brings nearly 2 decades of expertise in sugaring and skincare, our team is dedicated to making your visit as enjoyable and effective as possible. Misty’s deep understanding of unique skin needs – from hormonal changes and pregnancy to sensitive aging skin – ensures that every client is in expert hands.

We pride ourselves on being more than just skilled technicians – we’re friendly, approachable individuals who love what we do. At The Sugar Shack, you’ll always find a warm welcome, professional care, and a touch of fun to brighten your day.

Misty Mckenzie

Founder & Owner

Meet the Sugar Shacks owner and operator, Misty McKenzie. Misty began as a sugaring practitioner in 2010, opening her first location in Nelson, and since has expanded to Kelowna. She is the creator behind the biodegradable sugar paste and developed the Sugar Shack training programs. She strives for connection and is committed to continuous growth.

When Misty isn't at the Sugar Shack, she is also a mother, wife, and dog owner. She loves road trips and enjoys taking in the beautiful BC scenery.

Payton Yee

Sugaring Technician

Join our team

Get professional sugaring training

We’re passionate about sharing our expertise. The Sugar Shack offers training for beauty professionals eager to master the art of sugaring and expand their skills. Our training programs equip you with the knowledge and confidence to provide top-notch, eco-friendly beauty services to your clients.

We’re more than a salon — we’re a community in Nelson and Kelowna. Whether you’re new to sugaring or a seasoned pro, our team is here to guide you through the process with warmth, professionalism, and a friendly smile.

Our Training Programs

Our Commitment to Sustainability

Eco-friendly beauty is at the heart of our work. Our products are crafted with natural, sustainable ingredients that are as gentle on your skin as they are on the environment. From our biodegradable sugar paste to our environmentally conscious packaging, we believe that beauty should be both luxurious and responsible.

We’re also excited to be expanding our line of natural products, including moisturizers, scrubs, and more. Each is made with the same dedication to quality that you’ve come to expect, offering a complete, eco-conscious beauty routine.

What People Are Saying About Us....

“

The Sugar Shack will leave you feeling smooth and refreshed! Amazing experience and outstanding service here. Sweet place and atmosphere. 10/10 recommend for your hair removal needs. Unique way of removing hair without any harsh chemicals.

New to sugaring? (Pro tip;) Beauty is painful, but it sure is worth the few moments of discomfort for smoother skin that lasts longer than shaving, and its better than waxing. Leaves you feeling confident and happy.
Kat Delport

“

Misty is an amazing woman! She is fantastic at her job and takes pride in her profession.

She has surrounded herself with great ladies as well! Camille was also great and efficient. You won't be disappointed if you need some sugaring done, these ladies are great!
Rachel Heslop

“

This was my first sugaring experience and Camille was awesome!

She explain every step and was super thorough, would definitely recommend 🙂
Marta L

“

This was such a lovely experience. The space is beautiful and clean and Misty is so warm, accommodating and professional. Will be booking regularly for the services offered as well as the incredible staff.
Paulina Rojas

“

I recently had a sugar waxing at this salon and it was amazing! Morgan, was fantastic and made the experience comfortable and relaxing.

The female energy in the salon was great and the owner is super friendly. I appreciate that they invest in the growth and development of their staff.

Highly recommend!
Katie Harris

“

The Sugar Shack is amazing! After seeing Misty for years in the Kootenays, was delighted they opened a location in Kelowna!

Wonderful service, lovely welcoming space, can not recommend highly enough.
Nataliia Marandyuk

“

I absolutely love sugaring, good bye razor bumps and ingrown hairs as its something I’ve always struggled with, but not for the past 2 years at least. That is how long Ive been seeing Misty and I continue to go and see her in both Kelowna and in her Nelson locations when I'm there visiting. Cannot recommend her and the business enough!
Candice Soukeroff

“

I am so happy I found The Sugar Shack when I was 7 months pregnant!!

They turned me into a sugaring girl and I have gone back every 4 weeks since my first visit.
As I was told, the hair grows less and slower with every appointment and I just love the results and how low maintenance it makes personal grooming.

I even let her do my eyebrows and the fourth visit and hadn’t let anyone touch them in years!
I can not recommend this spot enough - Luxurious experience - Amazing results.
Shania Lane Hutchinson

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